Case study · 01 · Sales agency

Sales agency.
Agents come and go.
The system stays.

You are not short of hustle. You are short of a system. Agents join, agents leave, and every time one goes, their leads, their quotes and half the follow-up go with them — while your admin team spends more hours per sale than the agency down the road.

  • Lead pipeline
  • Create sales
  • Commission
  • Incentives
  • Multi-level
  • Payout

Where it hurts

What this usually
looks like.

The pattern we meet before anything is built.

The problem

Nothing is systematic

Every agent runs their own way — own chat, own file, own version of the price. Nobody can see the whole board, so nothing can be managed, only chased.

The problem

Agents come and go

When someone leaves, the pipeline leaves with them. The replacement starts from zero and the customer tells the same story twice.

The problem

Commission eats the month

Tiered rates, splits, overrides and incentives, worked out by hand. Payout day costs you days of admin and still ends in arguments.

The problem

More admin per sale than your competitor

You carry more back-office heads for the same revenue. That gap is your margin, and it compounds every month.

The cost of staying manual

What it costs you,
against a rival on AI.

Same customers, same prices. The difference is what each company spends to earn the same ringgit.

Without AI

One person per job, one job at a time.

  • Key in
    the orders
  • Chase
    the leads
  • Work out
    commission
  • Track
    incentives
  • Match
    invoices
  • Build
    reports

6 admin · RM21,000 a month Each task waits for the person in front of it.

With an AI-ERP

People decide. The engine computes the rest.

  • Decide
  • Approve
  • Serve
    customers

AI-ERP engine · all at once

  • Quotes
  • Lead follow-ups
  • Commission
  • Incentives
  • Payout run
  • Invoice match
  • Approvals
  • Reconciliation
  • Reports

3 admin · RM10,500 a month 9 processes computed in the same second.

Read as money,
that is the whole margin.

Monthly cost of the back office, with and without an AI-ERP Monthly cost of the back office: RM36,000 without AI, RM14,500 with an AI-ERP. Monthly cost of the back office RM36,000 Without AI payroll + leakage RM14,500 With AI-ERP payroll + leakage −RM21,500 a month
Monthly profit on the same revenue, with and without an AI-ERP Monthly profit on the same revenue: RM100,000 without AI, RM129,000 with an AI-ERP. Monthly profit on the same revenue RM100,000 Without AI 10% margin RM129,000 With AI-ERP 12.9% margin +RM29,000 a month

Illustration at RM1,000,000 revenue a month — same customers, same prices. The gap is RM29,000 a month, about 29% more profit. We run it on your numbers on the call.

01

What we build

Create the sale in one place

Lead to quote to order on one board. The record belongs to the agency; the agent works it.

Progress on every lead, live

Stage, age and next action for each lead, so a manager sees what is moving and what has gone quiet — before the month ends.

Commission that calculates itself

Tiered, split, override, team and multi-level structures encoded once. The system computes from closed deals and approved payments.

Incentives and payout runs

Contests, bonuses and threshold incentives tracked automatically, with a payout report finance can approve instead of rebuild.

After

What changes.

✓An agent leaving is a reassignment, not a loss.

✓Commission is a report to approve, not a week of spreadsheets.

✓Incentive results are visible while the contest is still running.

✓The same revenue carried with fewer admin heads than your competitor.

An industry scenario, not a named client engagement — the shape of the problem and what we build for it. Ask us for references in your sector on the call.

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